Questions about Consigning...
How do I become a consignor?
To become a consignor, use the Quick Links Register button to sign up.
If I registered for a previous sale, do I register again?
Yes, each sale requires a new registration to identify you as a consignor for the upcoming sale. Fortunately, if you've participated in past sales, your consignor number remains the same.
What percentage of my sales do I receive?
You receive 70% of your total sales. Go to our Work page to find our how to earn more.
Are there any other fees?
Yes, there is a $10.00 registration fee that is deducted from your proceeds check.
What type of items may I sell?
Any item relating to infants, children, and teens as well as women's clothing (including maternity) and shoes. Popular items include clothing, shoes, accessories, toys, nursery equipment and decor, baby gear, furniture and bedding, dance wear, sports equipment, books, DVDs, boardgames, electronic games, ride-ons, playhouses, etc. Pretty much anything child-related that is not on our list of unacceptable items, or that has not been recalled can be entered into our sale.
Is there a limit to the amount of items I can sale?
Yes, each consignor can enter up to 500 items, but don't fret, we'll increase the number as we grow in space.
Do my items have to be new?
No, but they must be in good condition.
Clothing must be clean and free of stains, rips, tears, pilling and fading, and must be season appropriate.
Toys must be clean and in good to perfect condition. All pieces must be included unless otherwise visibly noted. Toys must include working batteries or they will not be allowed into the sale. Baby equipment must be clean and include all parts unless otherwise visibly noted.
Furniture and household items must be clean, functional and in good condition and must include batteries if they are required.
Do large items have to be assembled?
Yes, you will be responsible at drop-off for setting up any item that requires assembly.
Can I use my consignor number and tags from another sale?
No, your assigned consignor number is specific to our sale, and the great news is that it remains the same for future sales.
How do I price my items?
We recommend pricing your items at approximately 25-30% of what you originally paid. The condition of the item will raise or lower this figure. Designer labels and in-demand toys can be priced for 30-40% of retail. There is usually an abundance of infant clothing size 0-12 months so price these very competitively. In pricing your items, consider what you would pay for the item. See the Quick Links for our Pricing Guide.
If you are going to donate your unsold items we recommend allowing them to sell for half price on Saturday.
How do I tag my items?
See the Quick Links Tagging button for instructions.
What can we expect at Drop-Off?
If you make an appointment, which we highy recommend, your drop-off will be a breeze. During drop-off you will be expected to sign in and complete a short drop-off form. Afterwards, your items will go through quality check where they will be counted and examined. Please do not be offended if we pull some of your items because they did not pass our quality check.
For your convenience, we provide rolling racks and flat beds for you to transport your items; however, they are first come, first serve.
Lunch time and the last two hours of drop-off tend to be the busiest so please plan accordingly.
Do I get my hangers back after the sale?
No, you will only get hangers back on unsold items.
When do I pick up my items?
Pick-up is on Sunday. There is no appointment required for pick-up, but we do ask that you pick-up between 12p - 4p. All items not picked up by 4p will be donated. If you cannot pick up your items please make arrangments with someone you trust to pick them up for you.
When will I receive my check?
Checks are mailed within 3 business days after the close of the sale.
Can I get a receipt for my donated items?
Donation receipts are provided upon request. Please let us know if you would like a donation receipt included with your proceeds check.
Questions about Working...
How can I become a volunteer?
To become a volunteer, Go to our Work page for registration instructions. There are several shifts available and they are all first come, first serve. Shifts usually fill up fast so we encourage you to sign up early.
Is there a age requirement to volunteer?
Yes, volunteers must be at least 14 years old. All volunteers must sign a volunteer agreement before fulfilling their shift.
Can my children come to my work shift with me?
No. Children are not allowed unless they are a volunteer at least 14 years old.
Questions about Shopping...
What form of payment is accepted?
We accept Cash, Debit, VISA, MC, and Discover. Sorry, no checks or AmEx.
Will shopping carts/baskets be available?
Yes, for your shopping convenience, we offer round laundry baskets and large shopping bags. We also encourage you to bring your own reusable shopping bags to help keep trash bags out of landfills.
Will dressing rooms be available?
No, dressing rooms are not available at this time.
Are children allowed?
Yes, children are allowed; however, we do ask that you keep them with you at all times and refrain them from becoming attached to the toys (unless it's one you plan to purchase).
Are returns accepted?
No, we do not accept returns.
